Exercise for conversation: 
According to the four-sides-model of Schulz and Thun, you can hear a message with four ears and send a message with the corresponding four mouths.
These are facts, self-disclosure, social relationsship and wish or want

https://en.wikipedia.org/wiki/Four-sides_model

1) Partner A tells Partner B a short story 
2) Partner B repeats the words
3) Then Partner B says with which ear we has heard the message ( facts, self-disclosure, social relationsship and wish or want ) and why
4) Partner A says with which mouth he has spoken and why
5) Then Partner B can tell a short story ands so on